Centrum zgłoszeń serwisowych
Report a problem or check the status of an existing ticket.
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If you already have a customer or partner account, or have previously registered in the Service Request Center
Register
If you don't have an account yet, fill out a short registration form.
The digitex Service Request Center streamlines the handling of service requests.
Each ticket is assigned a unique number, which lets you track its status. Customers have access to an archive and history of their tickets. An email address is required to submit a ticket.
Notes:
- A ticket concerning the digitexCZK/IP system does not constitute a repair order and requires additional arrangements.
- For warranty repairs, please include the number and date of the device’s warranty card, or the number and date of the service agreement, in the ticket description.
- Any costs resulting from an unjustified local service company intervention shall be covered by the reporting party.